Among insured Americans who use artificial intelligence (AI) for medical advice, 82% say they trust the advice provided 63% of AI users have acted on the guidance provided without consulting a doctor; nearly three-quarters (73%) say AI advice altered their decision to get medical care INDIANAPOLIS, June 10, 2026 /PRNewswire/ -- eHealth (Nasdaq: EHTH), a leading private online health insurance marketplace, today published new original research highlighting how people with health insurance are using AI to access medical advice and better understand their plan benefits, even as many Americans avoid medical care or skip covered preventive exams due to out-of-pocket costs. The survey of over 1,000 Americans found that: 49% of insured Americans have used AI tools for medical advice, and 63% of these have acted on the guidance they received without consulting a doctor.