Company Expanding Existing Fintech Customer Operations from Human-Assisted AI+BPO Toward Autonomous AI Labor, with Potential for Improved Operating Efficiency and Margins Targets Deployment of Approximately 300 AI Workforce Units for a Single Existing Customer by End of November 2026 SAN DIEGO and SINGAPORE , Nov. 03, 2026 (GLOBE NEWSWIRE) -- Helport AI Limited (NASDAQ: HPAI) (“Helport AI” or the “Company”), a global artificial intelligence (“AI”) workforce infrastructure company providing intelligent communication software and services to enterprise clients, today announced progress in transitioning an established Southeast Asian fintech customer from AI-assisted business process outsourcing (“AI+BPO”) operations toward autonomous AI Labor. Building on nearly two years of collaboration with the customer, Helport AI is expanding the use of autonomous AI systems in debt-collection operations that have historically relied on a combination of AI technology and human agents. The Company is targeting deployment of approximately 300 AI Workforce units for this single customer by the end of November 2026 , as part of a broader, ongoing transition toward autonomous AI Labor. The initiative represents a step in the Company’s strategy to evolve from providing AI-assisted services toward delivering AI workforce capacity capable of independently executing business workflows, with the potential to improve operating efficiency, reduce reliance on human labor, and support higher-margin service delivery over time. Transitioning an Established Revenue-Generating Customer to Autonomous AI Labor Helport AI’s existing relationship with the Southeast Asian fintech customer currently generates approximately $200,000 in monthly revenue, primarily through an AI+BPO operating model that combines AI-enabled technologies with human agents to support debt-collection activities. Under this model, human agents continue to perform certain customer interactions and operational functions, contributing to labor-related service delivery costs. The Company is progressively transitioning these operations toward autonomous AI Labor, in which AI systems perform customer outreach, communication, negotiation, follow-up, and operational recordkeeping, subject to appropriate compliance oversight and exception-handling procedures. By reducing the need for direct human involvement in routine operational activities, Helport AI believes this transition has the potential to improve service delivery efficiency, reduce labor-related costs, and support higher gross margins over time. The transition is expected to continue beyond November 2026 as the Company expands AI Labor capabilities and deployment within the existing customer relationship and pursues similar opportunities with additional customers. AI Labor Demonstrates Favorable Performance in Selected Real-World Operations Through ongoing live operations and multiple performance comparisons, Helport AI’s AI Labor has demonstrated favorable results relative to human-operated teams in selected debt-collection scenarios. These results reflect observed improvements in collection efficiency, customer engagement, and recovery performance as the Company’s AI models undergo further training and optimization. Performance may vary depending on customer portfolios, delinquency stages, operating conditions, and other factors. The Company believes these operating results support the potential for AI Labor to assume a greater share of activities traditionally performed by human agents, while maintaining appropriate compliance oversight and human intervention where necessary. Unlike conventional AI-assisted operating models, in which AI primarily supports human employees, Helport AI’s autonomous AI Labor model is designed to execute defined business workflows and deliver measurable operational outcomes with reduced dependence on direct human execution. Targeting Approximately 300 AI Workforce Units for a Single Customer Based on operating results to date and its established customer relationship, Helport AI is pursuing plans to expand autonomous AI operations across early-stage and late-stage debt-collection portfolios, targeting deployment of approximately 300 AI Workforce units for this customer by the end of November 2026 . This target applies exclusively to the Company’s operations for this single customer and does not include potential deployments with other customers. The planned deployment represents an expansion of autonomous AI Labor capacity within an existing commercial relationship rather than the completion of the customer’s transition from AI+BPO to AI Labor. The Company expects the transition to continue as additional workflows and operating activities become suitable for autonomous execution. The 300-unit deployment target reflects the Company’s current operating plans and is not a contractual commitment or guaranteed deployment volume. Actual deployment timing and scale will depend on customer requi